Home' NewsLink : January 31st 2013 Contents 31.1.13 Newslink
NOTICEBOARD OUR TOWN, OUR DISTRICT
Rates Inquiries .................................... 2038115
Council Administration...................... 2090330
Gore Library......................................... 2039129
Gore Multisports Complex ................. 2039128
Eastern Southland Gallery ................. 2089907
Destination Gore Visitor Centre........ 2039288
Mataura Library/Service Centre ........ 2038115
James Cumming Wing......................... 2090358
The latest addition to the Gore public gardens' aviary is
moving in with her new room-mate this week.
For the past fortnight the Gore District Council's resident
kea of 30 years, Gordon, has been getting to know the
new girl in town, Keao, albeit separated by mesh.
It has been 18 months since Gordon's last room-mate left
and for parks and recreation manager Ian Soper it is good
to have two kea ensconced in the aviary once again.
The Department of Conservation recommends kea are
not kept alone in captivity, Mr Soper said.
However, securing another bird presented its own
challenges. Anyone wanting to keep these native birds
in captivity must meet minimum standards, as set out in
the Kea Husbandry Manual, adopted by DoC a couple of
Mr Soper said the kea enclosure had to be extended to
ensure there was ample room to accommodate the two
birds, as part of complying with the standards.
Keao came from Invercargill, courtesy of DoC's captive kea
programme, and while she will share the same enclosure
as Gordon, there are no plans for the pair to breed, Mr
February is shaping up to be a hectic
month for Gore Library staff as they get
to the business end of the new shelving
and refurbishment project.
Over the last couple of months there
have been several changes at the library
in preparation for the installation of the
new customised shelving. However, the
bulk of the work, to complete what is the
first layout change at the library since it
was opened in 1983, will be done next
District library manager Lorraine Weston-
Webb said the library will be closed for
the week starting 18 February to allow
for the installation of the new shelving
and transfer of books. The Mataura
Library will still be open though from
8.30am to 5pm.
There will also be some disruption for
library users the week prior (11 February
to 16 February) as contractors dismantle
the existing shelving and hang new
There may be some inconvenience for
users but it will be well worthwhile, Ms
"The new layout and shelving will give the
library a more modern look and feel."
While library users can still leave their
books in the after hours return slot in
the front entrance, anytime of the day or
night, items due back when the library is
closed will not incur late fines, she said.
The book sales table will still be available
in the foyer from 9.30am to 5pm.
After 15 years as a customer service officer at the
Council, there isn't much Rowena Burnby has not
had to deal with.
Whether it's wandering dogs, blocked drains, roads
with pot holes or broken street lights, if there is
a problem with one of the services the Council
provides, Rowena usually gets to hear about it.
She is part of the Council's experienced customer
service team who deal with, on average, up to 50
calls a week.
As the Council's office manager Margaret Evans
explains, a customer service staff member is the
important first point of contact to ensure any issues
or problems are fixed promptly and efficiently.
"Our team logs the details of all customer service
requests in our system.
"This ensures requests are forwarded to the right
department or staff member and we can track what
happens, when it happens and what the outcome is."
Mrs Evans said one of the biggest issues her team
face is that on occasion people are reluctant, for
various reasons, to talk to a customer service officer.
"They either want to talk with someone they have
dealt with before or believe they need to talk to a
While she appreciates that some people develop a
rapport with staff, the priority is to get all customer
service requests logged into the Council's system.
To do that it needs to go through a customer service
officer, Mrs Evans said.
Anyone wanting to make a customer service request
should phone 2090330 to talk to a staff member.
Requests can also be made online, just go to the
Council's website www.goredc.govt.nz and there is a
link on the home page under Online Services.
-- Gore aviary gets second kea
Busy month ahead at Gore Library
New community development officer looking forward to role
Customer service team your first point of contact
Customer service officer Rowena Burnby is one of our experienced team.
Community Services Librarian Penelope Perry removes books in preparation for the installation of new
shelving at the Gore library next month.
The Gore District Council's new community
development officer does not hold back when
she talks about her enthusiasm for her new role
or her adopted home, Southland.
Melissa Smith, who started her new job this
week, says she was looking forward to working
with a community that was passionate about the
wellbeing of its district.
Mrs Smith said she has a genuine interest in
building and strengthening the community.
While the community development role is her
first foray into local government, she is no
stranger to the public sector. Since moving south
Mrs Smith has worked for Sport Southland in
roles that involved a lot of project work, looking
for funding opportunities and implementing
initiatives. More recently she was the Southern
District Health Board's Southland HEHA
The community development job appealed to her
as soon as she saw it advertised, she said.
"Although I come from a public health
background, I have gained skills in my previous
roles that can be applied in the community
"After all, it's about bringing together agencies
with common interests and encouraging them to
The 27-year-old and her husband Craig, who
teaches PE at Southland Boys High, have lived
in Southland for three years -- "the people are
Mrs Smith is not worried about the daily commute
between her home in Invercargill and Gore.
"Having a job where you have the opportunity to
make a difference will make it all worthwhile in
Contact Mrs Smith on 2090388 or msmith@
Waitangi Day Hours
The Council's civic administration building, Gore
and Mataura libraries, Mataura Ser vice Centre,
and Gore Transfer Station.
The Eastern Southland Gallery 1pm-4pm
Destination Gore Visitor Centre noon-4pm
Gore Multisports Aquatic Centre 1pm-5pm
Wheelie Bin collection will be delayed one day.
Therefore, if your bin is scheduled for collection on
the Wednesday, it will be picked up on Thursday.
Don't Miss Out ...
It 's only eight weeks until entries close for the
Gore Sister City Committee's amateur photography
In its second year, the competition encourages
photographers to capture the sights and people
of the wider Gore District to share with our sister
city, Tamworth. There are three age groups and
categories are scenic, personal and/or people, and
The photographs must be taken somewhere within
the boundaries of Gore and District Health Inc,
which extends from Piano Flat to Curio Bay and
Raes Junctions to the Waimea Plains.
Entries close on 29 March. For more info and an
entry form go to the Council's website.
Monday - Friday Morning, Afternoon or After School & Saturday Mornings
* Lessons available on Wednesday afternoons Mataura Pool
All term enrolments receive a
FREE Fruju or Popsicle on
completion of the lesson series.
Bookings can be made on site or call: 203 9128
Great news -- the Gore library now offers free
24-hour Wifi. When the library is closed the WiFi is
accessible near the building, so you can work or
play online anytime day or night.
Don't forget that 22 February is the last day
for the payment of the third instalment on
this year 's rates. Any outstanding amounts
will incur a 10 percent penalty.
Every Tuesday at the Gore Library, and Friday at the Mataura
Library, at 10.30am, it's Toddler Time.
This is a special time for children aged three and
four-years-old (younger children are welcome)
with stories, rhymes and craft activities.
NOTICE OF MEETING
The Gore District Council will hold its first meeting of the year at 7.30pm,
Tuesday 19 February, in the Council Chambers, 29 Civic Avenue, Gore.
Agendas will be available on the Council's website www.goredc.govt.nz
five days before the meeting. A reasonable supply will also be available
from the Council's offices. Minutes and reports will be available on the
website, or can be viewed at the Council's main office,
Mataura service centre and Gore library.
Next month's themes are:
5 Feb - Flowers
12 Feb - Books/libraries
26 Feb - Frogs
8 Feb - The Circus
15 Feb - Balloons
22 Feb - Flowers
NB: There will
be no Toddler Time
library being closed
Wasps a problem
Wasps have been causing problems for residents
lately, judging by the number of calls our customer
services team have received. The Council does not
provide a wasp extermination service but we can
offer helpful advice. The best course of action is
to visit a garden centre, hardware store or farm
supply store, which stock insecticides especially
for wasps. For more information Environment
Southland's website www.es.govt.nz has a great
fact sheet about wasps and bees.
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